Let's Talk Sales Tactics🤑
Ask questions, share advice, and provide insight about various sales tactics that you can use as travel agents! Whether it's about actually closing a sale or about maximizing your commission, this is the place to talk about it.
Ask better questions
If you want a good answer-ask a better question! How much is an airline ticket? Can you give a good answer to that question? Don't you need to know where they are flying from, going to, when, is it roundtrip, what class of travel etc.. I see a lot of
Let's Talk Difficult Customers😅
While we as travel agents strive to provide customer delight to everybody... not everybody is a delightful customer. If you have a story about a particularly difficult customer, this is the place to share it, and if you need help dealing with a difficult
How to land clients
Hi Everyone, I was inactive since entire July and August and now I am back again. I am unfortunately still struggling in landing my first client. I had a client when I first joined back in March but he had to cancel due to family reasons and ever since
Group Traveler
How do we hand group travelers when it comes to CC authentication?
Let's Talk Tess CRM🧑💻
Use this forum to discuss the Tess Customer Relationship Management (CRM) tool! Ask questions, share tips, or report any issues regarding the CRM.
Let's Talk Customer Delight🤩
In your lifetime, you've probably seen millions of commercials that say something like "Customer satisfaction guaranteed!" Well, here at BWJ Travel, customer satisfaction isn't enough. We are all about customer delight! Customer delight is a step above
Problem Logging Into Things This Weekend
Hi Everyone, I am quite new to things not working normally on our different platforms. Just yesterday, Saturday 7/20/24, I found I could not log into my Travel eSolutions CRM. Today, Sunday 7/21/24, I cannot log into my VAX account. I don't know if the