Bad Client Responses - General Discussion

Bad Client Responses - General Discussion

Hello fellow TAs! 
I just had a client contact me regarding an ad I ran on Facebook with a deal the Hilton has for their all-inclusives in Mexico, Cancun, Tulum, and Puerto Vallarta. Kids under 18 eat and stay free. 

The client wanted to travel with 4 people with only 1 person under 18. I worked up her quote for 2 rooms and flights. I couldn't get her into Cancun for her dates, but i could get her into Tulum. All told, it was under 10K. 

She YELLED at me because she said her "kids" should be free, but two of her kids are 18 and over. She said something about $25 for the older ones, and then blocked me. 

Oh well, 2 minutes after she blocked me, i got another 2 responses to my ad. Hope these pan out better!