Modifying Property Bookings Made with Deferred Payment

Modifying Property Bookings Made with Deferred Payment

Deferred payment is available only for select partners in certain markets.

If you have questions about this functionality, please contact your TAAP Sales representative.


 

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Expedia TAAP's deferred payment allows agents to book pre-paid properties but select to pay closer to the arrival date. Expedia will charge the preferred credit card on your chosen date, improving your agency's cash flow and providing the travelers you serve with flexible payment options.

 

Click here to learn how to make a booking using deferred payment

 


About deferred payment  

  • Your agency is provided with a deferred payment credit which can be monitored from the TAAP homepage.
  • Your balance is updated once payment is made, or a booking is canceled.
  • You can download reports on all your agency’s deferred payment bookings.
  • You have control payment dates and amend credit card details
  • Email notifications help agents keep track of upcoming payments

 

Follow these steps when you have made a booking using deferred payment and need to amend the payment date, the credit card used, or travel dates.

  1. To change reservation dates or cancel reservations

    If you need to make date changes or cancel a reservation using deferred payments, access the Trips menu from the homepage, find the reservation, and make the changes required.

     

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  2. To amend credit card used or payment date

    From the homepage, look for the Deferred Payment section. You can view your balance, report on upcoming bookings, and access training resources from this section.

    Click on the 'Manage deferred bookings' link.

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    You can click the Edit link from the property booking list to change the information accordingly.

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    Changing the payment date: As a default, your payment date is seven days before the cancelation is due. Click Edit and proceed by following the steps to change the date sooner. You will not be able to change the date to later.
    Changing the credit card: You may need to change the credit card used, click on Edit and change the information. Double-check that the number added is correct. If the payment fails, you risk the reservation being canceled. Don't worry, you'll be notified via email if this happens.