Click Client Management in the Main Menu then click Clients.
Search for your client in the fields at the top of each column if needed.
Click on the Client Name you want to manage.
Click Add Relative.
Choose the Relationship type.
Type the relative's name. If the relative is already in your client list, TESS will find it and you can just click their name. If the relative is not in TESS click "Create a new one!" and complete the form.
Click Save after each new relative.
You can add relatives from either direction. Each person is a client in TESS, and you can book travel for each of them individually or together.
Add Credit Cards
On the same Tracking tab, click Add Credit Card.
Enter the credit card details, including the name as it appears on the card.
If you will be tracking multiple cards for this client, use the Default checkbox to indicate which is primary.
If the address for the card is the same as your client's address, click the checkbox to default the values, or type in the correct address.
Click Save.
Click the Decrypt link to view the full card number. Credit cards in TESS are stored and transmitted as encrypted values. As soon as you leave this page the decrypted value is cleared.
Click the Update or Delete buttons to manage stored cards.
Create a Booking In TESS you can have multiple bookings for a single trip. Click the Bookings Tab. Click Add Booking. Enter the booking number you received from your vendor. Enter the date the booking was created (today or in the past). Choose the ...
You have questions? We have answers! If your questions isn't here, send it to us!! General Q: Is the system down? A: No. Ok...probably no. We do occasionally take the system down when we are adding new features. Otherwise, it is available 24/7. We ...
How to Get Started Go to TryTESS.com. Click "Try TESS for Free". Click "Start Your 30 Day Challenge Today" Click "Let's Get Started" Create Your Company and Administrator Don't worry; you can change this later if it isn't right! Enter your company ...