Manage Your Reservations
Cancelling Reservations
How to Cancel with Travel Protection Plus Login to VAX Select Retrieve Reservation at the top of the screen In the Reservation Number box type in the reservation number that needs to be canceled. Scroll down to Itinerary Tools and select Cancel tab ...
Submitting Special Service Requests
At the Time of Booking Due to the timing of when requests are transmitted to the suppliers, it is a best practice to include all special service requests at the time of booking to ensure they are properly communicated. Special service requests may be ...
Sharing Reservation Details
E-Confirmation The E-Confirmation is sent only when the “Email/Print Itinerary” button is selected on the right side of the screen near the pricing postage stamp. This includes the amount paid on the booking, final payment date election, deposit and ...
Retrieving Reservations
Retrieve a confirmed reservation by searching Reservation Number or performing a Reservation Search Retrieve a previously booked reservation by entering the number in the Retrieve Reservation search box To retrieve ALL reservations from your agency, ...
Changing Travel Components on a Booked Reservation
You can change, add or delete the air, hotel, car or feature components on a confirmed itinerary. Changing an itinerary may incur re-pricing, revision or cancellation fees, which will display in the modified itinerary. Modifications can be made to ...
Changing Passenger Information on a Booked Reservation
You can modify passenger information such as name, gender and date of birth on the Modifications tab in the Itinerary Tools section of a reservation. Retrieve the confirmed reservation by clicking on the Retrieve Reservation link in the top ...