Sending Your Clients a Payment Link
Depending on the supplier, you can send your clients a payment request that will allow them to apply payment to a reservation themselves.
- Retrieve the reservation and select Payment Request.
- When the email pop-up opens enter the recipients and include your email address in the Reply To field and include your personalization in the subject line.
- You have the ability to edit and customize the default email body text and closing text. Your client’s name and reservation number will auto-populate within the email body.
Important! The email body text contains a payment link. Do not alter or edit the payment link in any way.
- Review the content of your email by clicking on the Preview button. Using the Preview option review the email and send the final draft to your client.
Note
The payment link will only be active for 24 hours from the time the email is delivered. If no payment is received before the link expires, you will need to re-issue another payment request. If your client clicks the link after 24 hours, they will receive a message that the link is no longer valid and they should contact their agent for a new link.
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